Healthy Gaming Pledge

On ak 22 Responsible Gaming – Keep the fun at the centre

Gaming is about fun, excitement, and entertainment. But when it gets out of hand, that's when problems start. At ak 22, we want you to stay happy and healthy – gaming should never feel like a burden.

24/7 Support Team Active
5+ Protection tools available
18+ Age restrictions are strictly enforced
This week's limit progress
Deposit Limit60% Used
Session Time45% used
Loss Limit30% used

This is just an example. You can set your own limits as you see fit.

Why does responsible gaming matter?

Ak 22 believes that online gaming and betting should be a source of entertainment – not a way to make money. Responsible gaming means understanding your financial and personal limits so that your family and personal life are never negatively affected.

We don't always notice when casual entertainment starts becoming a problem. That's why ak 22 offers a range of tools and features to keep you informed and support you when it matters. Your wellbeing is our greatest reward.

We want every player to come with a smile and leave with one too. That's the heart of our responsible gaming policy.

  • Always play within your means
  • Chasing losses is never the answer
  • Set a daily or weekly budget in advance
  • Set a time limit and stick to it
  • Don't play in secret from family or friends
Warning: Gambling addiction is a mental health condition

Problem gambling is a recognised mental health condition that can lead to financial hardship, damaged relationships, and emotional distress. If you feel you're losing control, don't wait – reach out to us.

Ask yourself these key responsible gaming questions
  • Am I spending more than my set budget ?
  • Am I keep playing just to try to win back what I've lost?
  • Are you finding it hard to stop playing?
  • Am I neglecting my family or work?
  • Am I gambling with borrowed money or raiding my savings?

If you answered "Yes" to any of these questions, please reach out to our support team.

Ak 22 Responsible Gaming Features

Our platform offers a range of dedicated tools to help you play in a healthy, controlled way.

Set Deposit Limit

Decide in advance how much you want to deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. To increase a limit, you'll need to wait 24 hours – giving you time to avoid impulsive decisions.

Session Time Limit

Set how many hours you want to play in a single session. Once that time is up, your session will end automatically. This is a great way to break long gaming habits and manage your time better.

Set a Loss Limit

Your session will automatically end if you lose more than your set limit. This protects you from significant financial loss and helps reduce stress. Set the limit yourself – we'll make sure it holds.

Cooling-Off Period

Need a breather? Activate a cooling-off period of 1 day to 6 weeks. You won't be able to log in during this time. Give yourself a break – come back with a fresh mind.

Self-Exclusion

If you feel you need a long break from gaming, you can activate self-exclusion for a period of 3 months to 5 years. During this time, your account will be fully deactivated and all promotional communications will stop.

Reality Check Reminder

At set intervals, a reminder will appear on screen letting you know how long you've been playing and how much you've spent. These small nudges can help you avoid costly mistakes.

Recognizing the signs of problem gambling

Problem gaming doesn't always start suddenly – it can gradually spiral out of control. If you notice any of the signs below, seek help right away. Being honest with yourself about how you feel takes real courage.

If you notice these signs in yourself or someone you care about, reach out for help. Seeking support at the right time isn't a weakness – it's the smart thing to do.

Visit Help Centre
01

Spending beyond your budget but unable to stop

02

Coming back repeatedly trying to "win back" what you've lost

03

Lying to family or friends about your gambling

04

Skipping sleep, meals, or work to keep playing

05

Continuing to gamble using borrowed money or by depleting your savings

06

Feeling restless, irritable, or on edge when you're not playing

07

Playing to escape stress or sadness

08

Trying to stop playing but failing repeatedly

How to activate protection tools

Using our protection tools on ak 22 is straightforward. Just a few steps and you can set your own gaming limits.

01
Log In to Your Account

Log in to ak 22 with your mobile number and password. New user? Register first – it's completely free.

02
Go to Profile Settings

Click your profile icon at the top right of the screen, then select the "Responsible Gaming" option from the menu.

03
Choose your preferred tool

Deposit limit, session time, loss limit, or self-exclusion – choose what you need. Each tool comes with a full explanation.

04
Set your limit and save

Enter the amount or time and tap the "Confirm" button. Deposit limits take effect immediately. Lowering a limit is instant, but increasing one takes 24 hours.

05
Get support

If you're experiencing any issues or want to activate self-exclusion, contact our support team directly via live chat. We're always here for you.

Available Protection Tools

Deposit Limit

Set a maximum daily/weekly/monthly deposit limit. Takes effect immediately.

Session Timer

Maximum time allowed per session. You'll be automatically logged out when the limit is reached.

Loss Limit

Stop playing once you hit a set loss amount. Keep your finances in check.

Cooling-Off

A temporary break from 1 day to 6 weeks. Keep your head clear.

Self-Exclusion

A long-term break lasting from 3 months to 5 years. Use this for serious concerns.

Reality Check

Periodic reminders about your time and money spent.

Where to get help?

You don't have to face this alone. The ak 22 support team is always ready to help, and we can also connect you with professional assistance.

Live Chat

Active 24/7. Get instant support whenever you need it. Log in and start a chat.

Email Support

Email us with the details of your concern. Our specialist team will respond within 48 hours.

Help Center

Read our detailed guide and FAQ for answers to the most common questions.

Professional Advice

Referrals to mental health professionals are available when needed.

Strict 18+ age policy enforced

Ak 22 is strictly for adults. Age is verified at registration, and KYC documents may be requested if there is any doubt. Any account found to belong to a minor will be closed immediately and all associated data will be permanently deleted.

Responsible Gaming FAQ

Here are answers to the most frequently asked questions about responsible gaming.

Yes, lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period – this helps prevent impulsive overspending.

Yes, if you activate self-exclusion, you can still withdraw the balance remaining in your account. Contact our support team and they'll help you complete the process.

A cooling-off period is a temporary break of 1 day to 6 weeks, after which you can return to your account normally. Self-exclusion is a long-term break of 3 months to 5 years, intended for serious concerns – it cannot be reversed before the period ends.

Not directly, as self-exclusion can only be activated by the account holder for security reasons. However, if a family member is concerned, please contact our support team – we're here to advise and assist.

Using protection tools has no impact on your bonuses or rewards. However, promotional offers will not apply during a cooling-off or self-exclusion period, as your account will be inactive during that time.

Join ak 22 with a commitment to responsible gaming

Play for fun, not under pressure. Join ak 22 and enjoy safe, responsible gaming with the help of our protection tools.

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